FAQs about Poputar

A:  Poputar's 96-LED fretboard connects with the app via Bluetooth to show exactly how to play your favorite songs, giving beginners a quick and satisfying way to start their musical journey, and helping the experienced take their repertoire to the next level.

 

A: Premium spruce, first class mahogany, and light gauge phosphor bronze strings.

A: Two pcs of AA dry batteries included in the Poputar. You need to change if Poputar logo light on the fretboard is in flashing status, this means battery more or less run out.

 

A:  Fortunately, Poputar equipped with pick up and pre-amp, so you can connect amplifiers. Unfortunately, the Bluetooth will only be used to connect the APP.

 

A: T1 is a plywood guitar, while T2 is a solid top guitar. Both Poputar T1 and T2 are using the same app, the light guidance system is also the same.

FAQs about Populele

A: The premium version (Populele 2 Pro) is our 2021 new arrival, which comes with a newly-added preamplifier, letting beginners play like a pro using professional sound effects including chorus, reverb and delay. While the standard version (Populele 2) is our 2020 old version, which features the rest of the function.

 

A: It integrated 56 LEDs on the fretboard to help you master the fingering quickly as well as give you feedback with our music recognition like a real-person music mentor. You can connect the ukulele to our App for various free songs in different styles for your practice. It makes your music learning entertaining with various games on the App, giving beginners a quick and satisfying way to start their musical journey, while helping the experienced take their repertoire to the next level.

A: Yes, the Populele 2 Pro Smart Ukulele is equipped with pick-ups and a premium in-built preamplifier, so it can be connected to an amplifier. Please note the bluetooth of Populele is only used to connect it to the app. You can connect the Populele 2 Pro to speakers via a jack cable.

A: The sound quality of Populele 2 Pro Smart Ukulele can compete with the traditional solid top ukulele, and the unique sound beam structure serves better quality sound. It applies PVDF carbon strings, so that the sound is crisp and bright, with better sound quality and longer sustain, while having no obvious volume and pitch attenuation despite usage for a long time.

A: Featuring our PopuBoost premium preamplifier that provides professional sound effects like chorus, reverb, delay, etc., the Populele 2 Pro is an ideal choice for experienced players. You can have an enjoyable playing experience with the live-performance-level sound quality of Populele 2 pro.

A: Featuring our PopuBoost premium preamplifier that provides professional sound effects like chorus, reverb, delay, etc., the Populele 2 Pro is an ideal choice for experienced players. You can have an enjoyable playing experience with the live-performance-level sound quality of Populele 2 pro.

A: A green hand can learn and play his first song very quickly with the Populele 2 Pro. It comes with an LED fretboard and an App helping beginners pace their learning in an interesting and fast way. You can improve your skills gradually with our patented music recognition and gamification learning -- It not just tells you where your fingers go but also gives you real-time feedback like a real-person musical mentor.

A: Generally speaking, cleaning the Populele is like cleaning a normal ukulele. You can wipe off the surface with either mineral oil or lemon oil. However, because Populele uses a LED fretboard, a simple cleaning with cotton should do the work.

A: Populele's LED fretboard connects with the app via Bluetooth to show exactly how to play your favorite songs, giving beginners a quick and satisfying way to start their musical journey, and helping the experienced take their repertoire to the next level.

A: Yes. Without the app and LED, Populele is still a premium acoustic ukulele with high quality sound.

FAQs about APP

A: You are able to download the app through Apple's App Store and Android’s Google Play. The key word is "PopuMusic".

1. Please make sure that Bluetooth connection is done through the "PopuMusic" APP instead of Bluetooth settings of your phone.

2. Please make sure that your Populele(Poputar) is turned on. Press the power button at the back panel to turn on Poputar. Then open the APP to connect via Bluetooth. When Poputar is not connected, LED lights on fretboard would flash in a dazzling mode. 

3. If there is only one LED flashing on fretboard, battery level of your Poputar is low, you should change the batteries with new ones. 

4. If you are using Android devices, please turn on GPS and allow "PopuMusic" APP access to it. (The requirement of Android system) 

5. Please check whether the Bluetooth channel is in use by earphones or speaker, disconnect them, and try to connect to Populele (Poputar) again.

A: Yes. However, we highly suggest you avoid using a tablet with low configuration. The App is compatible with both Android and iOS system.

A: All our video lessons and vast music library are available for free on the app. Our video lessons cover all skills at different levels to accommodate you whether you are new or experienced in playing the Ukulele. The box will come with a physical card which has a unique code for you to unlock everything in the APP for free.

A: Make sure that you have tuned your Populele/Poputar before playing. The App recognizes your playing by listening. If your environment is too loud, we suggest you switch to a quieter place or use the headphone.

A: If you are using an IOS device, go to Settings and find Populele. Please make sure Microphone option is allowed.

If you are using an Android device, go to Settings and check if the “recording” permission is turned on.

Others

A: Generally speaking, cleaning Populele is like cleaning a normal ukulele or a guitar. You can wipe off the surface with either mineral oil or lemon oil. However, because Populele uses a LED fretboard, a simple cleaning with cotton should do the work.

A: PopuMusic APP contain tuner, no need to buy another tuner. Go to the Tools on the PopuMusic App and choose Tuner. Rotate the tuning peg to change the pitch level of each string. Adjust the peg and repeatedly pluck the string until the needle goes to the center.

A: We offer a one-year warranty. Please read the warranty section in your Populele Manual for detailed explanation.

A: You have 30 calendar days to return from the date you have received it, verified by tracking information. Please read the Return Policy in your for a detailed description.

A: Depending on the method you choose to make the payment, the refund usually takes 5 to 10 days to your original account.